KB Glossary: Distribution Channel

Distribution Channel

The path a product or service takes as it travels from where it is created to the person who will use it. In marketing, distribution channels are typically broken into business-to-business (B2B) and business-to-consumer (B2C). B2B deals with the interactions between companies to create products, while B2C focuses on how products get to the people who actually use them. For example, a business may sell directly to a customer, or it may sell to a retailer who in turn sells to the end user.

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